“Previously, services in the construction sector were paper-based, requiring people to visit officials, which posed a risk of corruption. However, everything has changed with the introduction of the Single Electronic System in the Construction Sector,” says Kostiantyn, a system user.

Kostiantyn has been working in the construction industry for 18 years. He is now a project manager at a construction company in Kyiv. The company is building an office and residential building in the city center.  In May 2022, the company started commissioning the project. Kostiantyn applied online and got all the necessary signatures without leaving home. In Kostiantyn’s opinion, the availability of online services during the war is a benefit no less important than its anti-corruption effects. 

In 2020, the Ministry of Digital Transformation and the Ministry for Communities and Territories Development (now the Ministry for Communities, Territories, and Infrastructure Development) launched SESCS with support from the USAID/UK Aid-funded Transparency and Accountability in Public Administration and Services (TAPAS) Activity. 

In the three years since the system launch, 13 online services have been made available to citizens and businesses via Diia. More than 72,000 professional users are registered in the e-system.

Read the story about Konstantin’s experience in using the online construction service: https://bit.ly/49cdwZo.